The contract statuses displayed in FLiiP are:
Signed: The member completed the electronic signing process.
Pending Signature: The contract was generated, but the member has not signed it yet.
Signed Manually: The member signed the contract outside the electronic signing process, for example on paper, and an admin recorded it manually.
Cancelling a Pending Contract
Only contracts with the Pending Signature status can be cancelled by an admin or a member.
A pending contract is a contract that has been generated but has not yet been signed. It may be cancelled when:
The member no longer wants to sign the contract.
The admin cancels it because the contract is out of date.
The contract was created by mistake.
The contract is no longer required for another reason.
Once cancelled, the contract is no longer displayed in the member’s documents or in the contract lists.
Viewing Unsigned Contracts at the Gym Level
Go to:
Reports > Members > Contracts/Waivers pending signature
This report lists contracts and waivers that are still pending signature. You can filter the list by date or contract and export the results of the list of members. Canceled contracts are not included.