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Using Live Check-in

Before You Start

Discover what live check-in is - Live Check-in Chrome Extension

Make sure you have:

Understanding the Check-in Feed

The sidebar displays member check-ins in real-time:

Last Scanned Member (Top Section)

  • Member photo

  • Member name

  • Check-in time

  • Membership type

  • Status badge (Success, Alert, or Blocked)

Recent Check-ins (Below)

  • Shows all members who checked in today

  • Most recent check-ins appear at the top

  • Each entry includes photo, name, time, and status

Status Indicators

✅ Success (Green)Member checked in successfully with no issues.

⚠️ Alert (Orange)Member checked in but requires attention. Common alerts:

  • Membership expiring soon

  • Outstanding balance

  • Medical waiver expiring

  • Guest pass usage limit approaching

🚫 Blocked (Red)Member was blocked from entry. Common reasons:

  • Membership expired

  • Account suspended

  • Payment failed

  • Access restrictions

Viewing Member Details

To see more information about a member:

  1. Click on any member in the check-in feed

  2. Their full profile opens in a new tab

  3. View membership details, purchase history, and notes

Tip: This is helpful when you need to quickly assist a member at the front desk.

Searching and Filtering

Search by Name:

  1. Click the search icon in the sidebar

  2. Type the member's name

  3. View their recent check-in history

Filter by Status:

  1. Click the filter icon

  2. Select: All, Success, Alert, or Blocked

  3. View only check-ins matching your selection

Filter by Membership/Service:

  1. Click the filter icon

  2. Select specific membership types or services

  3. View check-ins for that category only

Need help? Contact FLiiP Support at [email protected]

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