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How do gift cards work?

All the details about gift cards in the FLiiP store.


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It is now possible to sell electronic gift cards directly in your FLiiP platform! The gift card is available through your online store, both for members and non-members. The feature is only available on the web version at the moment, the mobile version will follow shortly.


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We offer 3 types of gift cards, at the customer's choice depending on the occasion:


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  • Regular gift card

  • Birthday

  • Xmas

The amount and the message that will be sent are 100% customizable. The gift card will then be sent by email, within minutes of purchase or on the delivery date selected by the customer.

In the email, the logo of your gym/studio will be integrated as well as a direct link to connect to your platform. A unique use code will also be generated. Here is an example:

Once the gift card has been received, the customer will be able to log into your platform and use the unique code when making their purchase.


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On your side, you can track your gift card sales in the Promotions> Gift Card tab.

Here you will find the history of purchases made as well as several relevant information such as:


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  • The unique code

  • The amount of the gift card

  • Payment status

  • Buyer's name

  • The date of purchase

  • Recipient's email

  • Payment status

  • The date of dispatch

  • The end date

The action button (...) also allows you to resend a gift card if it is not returned to its destination.


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It is also possible to define a specific period of validity for a type of gift card. This can be changed in the
promotions -> Gift card settings section.

Before setting an end date, find out about the laws applicable in your province relating to the validity of gift cards.

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