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Why do emails go to my clients' junk mailbox?

Prevent your emails from ending up in spam emails.


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First of all, a business email ending with @hotmail.com, @outlook.com, @yahoo.ca, could cause a problem with receiving to the junk mailbox.


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The ideal is to have an email like [email protected] when doing business with a host to ensure a better deliverability rate.


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For example: GoDaddy, Intelisoft, etc.


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The ultimate solution to improve the deliverability rate is the setting of SPF / DNS. In short, these are little bits of information that you put in place with your provider when you bought your domain (like Gandi, Cloudfare for example).


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They are part of your DNS settings and help email services to know if your shipment is legitimate and therefore improve your deliverability rate.


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Ok, but how do I set the SPF and DKIM record?

For Google:

You need to make sure that your DNS records are up to date and include the correct SPF and DKIM records for Google.


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For other suppliers:


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The parameters you will need to fill in will not be specific to FLiiP. They will simply be part of the configuration of your email domain.


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Check with your email provider, as each provider has its own articles to guide you through the setup process.


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Configure DNS / SPF


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Google is a favorite for many of us.


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General setup (all domain providers)

Google with Namecheap

Google with Cloudflare

Google with Bluehost


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General setup (all domain providers)


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Let's start with the general setup for all domain providers.


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How to configure the SPF / DNS record?


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Whatever domain hosting you are using at the moment, there is only one thing you need to do to validate SPF:


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  1. Go to your DNS settings

  2. Create a new record

  3. Choose "TXT"

  4. Put "@" in the name

  5. Put v = spf1 include: _spf.google.com include: amazonses.com ~ all

And save.

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