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Why does the amount Adyen deposited in my bank not match the total recurring payments shown in FLiiP?

It’s normal to see a difference. Adyen subtracts fees and settles transactions on different days, so the bank transfer for a given month rarely equals the gross sales shown in FLiiP.

Steps:

  1. Download your Adyen Reconciliation Report (emailed at the start of each month).

  2. Match the Bank transfer lines to your FLiiP payments using the banktransfer_transaction_id column.

  3. Remember that early-month transfers may include late sales from the previous month, and end-of-month sales often pay out in the next month.

  4. Subtract the Transaction Fee and Variable Fee columns to see the net amount that hits your bank.

If the report still doesn’t explain the gap, contact FLiiP Support and attach the reconciliation file.

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