Recovery of your account
How to recover your account following a transition
In our transition process, you should have received an email explaining how to recover your account, otherwise here's how to recover your account:
1) Go to NAMEOFGYM.fliipapp.com
2) Click "Forgot password" and enter your email associated with your gym memberships.
3) Access your email to follow the link provided to change your password. If you don't receive an email, check your junk mailbox.
4) Log in using your email and new password.
5) Please update your personal data & payment details if you haven't already.
A) In the "Profile > Personal Information" tab, please complete all missing information.
B) In the "Profile > Payment Information" tab, please complete the payment information by credit card or direct debit.
6) You can then access the "Calendar" tab and click on the course that interests you to reserve your place.
7) You can download the FLiiP mobile application for free on Appstore/GooglePlay Store and register for your classes from it!
* You cannot find your account from the app. You can use it once your account is created on the web. *