What is an Additional Plan?
The Additional Plan feature lets you link a second membership directly to a primary membership at the plan configuration level. When a member purchases the primary plan, the additional plan is automatically created for them — no extra steps required.
You can configure the additional plan to start in one of two ways:
Start immediately — both plans are active at the same time from the purchase date.
Start after current plan ends — the additional plan is scheduled as a planned membership and activates automatically when the primary plan reaches its end date.
Important: The "Start after current plan ends" option is only available when the primary plan has a defined end date (i.e., it is a Recurring plan). It is not available for Auto-Renew plans or packs without a fixed duration.
How to configure it
Go to Menu > Membership List, then open or create a membership. In the plan settings, look for the Additional Plan section.
Step 1 — Choose a follow-up plan
Select the membership you want to attach as the additional plan. The additional plan has its own independent configuration: price, billing frequency, duration, auto-renewal settings, cancellation policy, and contract applicability.
Step 2 — Choose the start timing
Select one of the two options:
Start immediately — the additional plan starts on the same day as the primary plan. Both memberships appear as active in the member's profile.
Start after current plan ends — the additional plan is created as a planned membership at the time of sale. It appears in the member's profile with a scheduled start date and becomes active automatically when the primary plan ends.
How billing works for "Start after current plan ends"
No payment is generated for the additional plan before its start date.
The additional plan's start date is automatically aligned to the billing rhythm of the primary plan. For example, if the primary plan bills every Thursday, the additional plan will start on a Thursday.
If the primary plan’s end date changes, including as a result of an extension or suspension, the additional plan’s start date is automatically postponed accordingly.
What members and staff see
When "Start after current plan ends" is configured:
The member's profile shows two membership records: the active primary membership and the planned additional membership with its scheduled start date.
No additional action is required from the member or the gym staff.
For follow up plan - When the additional plan becomes active, the displayed plan name changes to the name of the additional plan, even if it is different from the primary plan name.
Cancellation behavior (Start after current only)
When a gym admin cancels the primary membership:
A checkbox appears in the cancellation flow: "Also cancel the planned additional membership." The default state of this checkbox (checked or unchecked) is configurable by you when setting up the plan.
If the checkbox is checked (default or selected): both the primary membership and the planned additional membership are cancelled.
If the checkbox is unchecked: only the primary membership is cancelled; the additional plan starts automatically as scheduled.
When a member cancels the primary membership from their account:
The same logic applies automatically based on the default checkbox state you configured — the member is not presented with a choice.
Cancelling the additional plan independently: The planned additional membership can be cancelled at any time before it starts, without affecting the primary membership.
Notes and limitations
Session plans cannot be used as an additional plan with a "Start after current plan ends" timing, because class selection is required at purchase and cannot be done in advance for a future planned membership.
In gyms using e-signature: when an immediate additional plan is sold, only one contract is created and only the primary plan triggers a signature request. The additional plan does not generate a separate signature action.
Renewal and expiration notifications are not sent for a planned additional membership before it becomes active.