This article is intended for gyms that want to prevent their clients or members from receiving their emails in their spam folder, or that receive a “Delivery Status Notification (Failure)” when sending emails.

To improve email delivery, you need to add SPF and DMARC records to your domain.

Log in to the company where your domain is managed, such as GoDaddy, Cloudflare, Namecheap, Gandi, or another domain provider.

Open your DNS settings and look for a TXT record that starts with:

Your domain must have only one SPF record.

Create a new DNS record with the following values:

Add include:amazonses.com to the existing SPF record.

For example, if your current record is:

Replace it with:

Do not create a second SPF record. All SPF authorizations must be combined into a single record.

In your DNS settings, create a new record with the following values:

If your domain provider automatically adds your domain name, enter only _dmarc in the Name or Host field.

For example, if your email address is [email protected], the record will apply to:

Important: Use p=none when initially configuring DMARC. Do not use p=quarantine or p=reject until your email authentication has been configured and verified. These settings may cause more emails to be filtered or rejected.

After saving the changes, DNS updates may take up to 24 hours to take effect.

FLiiP cannot make these changes on your behalf. For compliance, security, and access-control reasons, DNS settings must be updated directly by the domain owner or by someone authorized to manage your domain and email configuration.

If you are not sure how to make these changes, contact:

Once the changes have taken effect, send a test email to a Hotmail or Outlook address.